Not for honest businesses (IMHO) where they beleive in customer service. Grumpy > I guess my "If it's the wrong part pack it up and ship it back" is out of > date!! > I think the spelling should be changed to Burrocrap. Subject: Vendors Policies, Joke > > For todays humor > > Bureacrats are everywhere > > Grumpy > > > http://members.xoom.com/scauffiel/images/29may00/trbo7.jpg